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Customer Reviews

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From the families we serve

I just finished planning my funeral and am so happy I finally did it. I had been meaning to for some time but no one wants to think of themselves as deceased but it happens to everyone one day. My mother planned her own and I was grateful she did. The last thing you want your family to have to do after losing you is to have to plan your arrangements. The cost of a funeral can be $5,000 and up and that's NOT including your burial plot. I think making your own arrangements is the most loving thing you can do. Baldwin Brothers was quick, easy and VERY affordable (no I am not a salesperson LOL). Yvonne was fantastic and answered all of my questions. I wasn't rushed or upsold, I got exactly what I wanted and what I could afford.

Michelle .O Avatar
Michelle .O

I recently met with Baldwin Brothers planning counselor, Tina Whited to discuss my final arrangements. Tina was not only engaging and warm, she was very professional. She took the time to answer all of my questions. I couldn’t have asked for a more engaging and throughly knowledgeable representative. Tina made me feel as though I was her most important customer. I am so appreciative of her expertise.

Susan Pedine Avatar
Susan Pedine

Dawn Fields was wonderful. All my questions were answered and the process was easy with no pressure. So glad I made my arrangements at Baldwin Brothers. Thank you Dawn.

Patricia Helms Avatar
Patricia Helms

THE STAFF IS AMAZING. CHELSEA HELP SO MUCH AND SHE MADE US FEEL LIKE FAMILY. VERY PROFESSIONALS.

A Google User Avatar
A Google User

Ms Yvonne was very welcoming to myself and my husband. We discussed all of the options and I must agree I am not someone who likes pushy salespersons. She did not do that! She was very professional and discussed everything so we were able to make the best decision. She is certainly an asset to Baldwin Brothers

Terri Zamarron Avatar
Terri Zamarron

I was very pleased with the service and knowledge of our representative Tina Whited. She was very helpful, patient and went out of her way to help my wife and I understand the complex system of pre-planning a cremation. We highly recommend speaking with Tina for all your burial or cremation needs!

Chris Smith Avatar
Chris Smith

Baldwin Brothers Cremation Service was recommenced to my husband and I two years ago by a friend. I must confess I wish we had made the arrangements then. As in most things, the price has increased.

We decided to go to the luncheon at Norwoods recently. The session was very informative and Sandra answered every question that was asked. The best part is....no pressure to buy.

Sandra called a few days later to follow up as she said she would. We scheduled an appointment and bought the package that was best for us. The best part was the balance after the down payment is spread over 24 months interest free.

As a post script, the friends that recommended the package had to make use of it in March and everything went as smoothly as Sandra said it would.

I would recommend taking advantage of the services sooner rather than later.

Thanks Sandra Donihue.

MaryAnn Barry Avatar
MaryAnn Barry

Tina Whited has made sensitive issues easier to get through on more than one occasion for me. Her expertise and compassion make for a smooth outcome. I highly recommend her to anyone having a need for information and a sound solution.

Berge Aslanian Avatar
Berge Aslanian

LouAnn did a great job of explaining everything to us and was more than willing to come to our home and answer any and all questions asked. Thank you! Bob and Pat Janssen

PattycakeTucker Avatar
PattycakeTucker

Gina P Whitehead was an exceptional representative of your establishment. Wefoundher to most helpful explaining our plan to us. We felt the price was reasonable and are very happy to have our plans in place. Thank you Gina

Eileen Cassidy Avatar
Eileen Cassidy
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