From the families we serve
I have been looking at funeral costs for at least 2 years. As a veteran, I could not have found a better place than Baldwin Brothers. David Minkow provided me with all the information I needed for a veteran's service in addition to answering questions regarding when I travel or move. The prices were well within my planned budget and I was very pleased to get the paperwork signed so that my family has one less thing to worry about when I pass away. I would certainly recommend their services.
I met with representative Dawn Fields last week in Fort Myers. (Did not see it in your list of locations). What a professional , thorough and polite representative for Baldwin. Options were explained, no up selling, just an explanation of options and their costs. I met with two other company reps that were also good but Dawn was at the top. I also think things were priced fairly.
Top marks go to the folks at Baldwin Brothers for their compassion and professionalism in assisting me through arrangements after my wife's sudden and unexpected death! Mike Quigley was our point of entry, and Ashley Martin saw us through all the details. In thirty-five years of pastoral ministry and conducting countless funerals, I've never been more impressed with the competence and sensitivity of funeral home staff!
Yesterday, I needed to contact Baldwin Brothers to amend our Trusted Funeral Plans per our attorney's advice. I called and spoke with a young lady at Baldwin Brothers regarding my request. She told me that someone would get back to me on how to complete my request. Very soon, I received a call from Ms. Kim Sleeper regarding my request and she told me that she would email the required forms. We had a very pleasant conversation and explained what we would need to do to accomplish our change to the plan. I got the forms in an email quickly and now we can complete this necessary change to our plan. The actions of Ms. Kim Sleeper in handling my request were both very professional and understanding to my needs I felt totally satisfied with the process that the staff at Baldwin Brothers performed especially Ms. Sleeper
I want to emphasize that it was very comforting in dealing with such a professional company as Baldwin Brothers and their staff regarding such a personal and emotional topic as our funeral plans.