Went to luncheon for information and was pleasantly surprised at all the information that Doug gave us. I decided to set up an appointment to do what I should have done years ago! Again, Doug was very helpful. If there was a 6 STAR rating, Doug Ranno would have received one from me. THANKS, AGAIN,

I met Doug Ranno at a lunch presentation at Cafe Muranos. He explained the pre-arrangements for cremations that were available. I expected some high pressure sales pitch, but he was very lay back and just giving information of what was being offered. This is something I feel is important to take care of so my family isn't stuck with decisions and payments later.
I met with Doug again at his office to fill out paperwork and take care of payment. Again he was helpful and professional , no pressure just informative.

Doug did a great job helping my Mother and I understand the benefits of each service and gently guided us to our best choice. We were both comforted by his professionalism. He is personable, friendly, patient, and very knowledgable.

After visiting a presentation by Doug of Baldwin Brothers, my wife and I were joined by my wife's sister and we finally (after much procrastination) completed arrangements for 4 members of the family. Doug's presentation was very thorough which made our decisions and completion of the paperwork easy. We are very happy with the professionalism of Doug as well as Baldwin Brothers.

Doug Ranno, a representative of Baldwin Brothers, made setting up my final arrangements extremely easy and quick. Doug assisted me by phone and answered all my questions and concerns. I am referring friends and family to him in the future and appreciate all his help and advice. Thanks Doug!

Making final arrangements is never a pleasant experience, however, Doug was wonderful. He was patient, engaging and the consumate professional. Thanks so much for all your help.

Have contemplated this uncomfortable matter for too long, but knew it was something that needed attention before it was necessary and to avoid anyone else having to make these arrangements/decisions for us. Made the call to Baldwin and Doug Ranno got back to us very quickly. Doug answered all our questions and made this decision a very easy process without any pressure trying to sell us any products that we didn't require. What a wonderful feeling getting this taken care of and getting on with living our life to the fullest. Thank you Doug for all your help in this very important step of life.

A year ago I met with Doug Ranno to plan funeral arrangements for my parents. There was no hard sell—just options and his experience with the many choices. It was a relief to have this accomplished and know my parents wishes were set in place.

Recently, my husband and I met with Doug to go through this process for ourselves. Again, we have peace knowing we’ve been steered well and we could check this off our list.

Our children will have one last thing to think about!!

Nancy F.

Doug took care of me and my wife in planning our funerals at Baldwin Brothers. These plans can be a very personal and somewhat uncomfortable process to approach. I am so happy to say that Doug made the experience very comfortable, easy, and fulfilling.
Doug was kind, understanding, informative, honest, and set both of us at ease. I can’t praise him enough. We are both so pleased with our plans. Doug and the administrative staff guided us through not only our plans with Baldwin Brothers but also gave us most helpful guidance with both our cemetery and monument company.
I whole heartedly recommend Baldwin brothers for your funeral planning. I know that you willed be pleased.
Ask for Doug and have a wonderful experience.
….”Dr Bob”

We had wonderful experience with Doug. He provided us a copy via email so we could review it at our leisure at home. He was extremely patient with us during the visit to his office, We now have the peace of mind that we have a plan that our relatives know that expresses our wishes.